Customer Service Talent Pool

US-IN-Elkhart
4 years ago
Job ID
2013-1789

Summary

At Patrick Industries, our Customer First Culture has positioned us as a leading manufacturer and distributer to the RV and Manufactured Housing Industries. A focus on exceeding our customer’s needs every day; anticipating and providing the products and service which they want; investing time and effort to understand our customers business, products, and needs; going beyond what is expected; and doing what we say we will do, is
critical at every level of our organization.

 

If you are looking for a performance driven environment that is not just a place to go, but the place to grow and build a career, please send your resume.

 

 

 

Specific Responsibilities

 

As a Customer Service Representative, you will apply this Customer First focus as the front line support contact for our customer base. You will be responsible for administrative tasks and functions such as; order placement, return authorizations, invoice and pack slip management, and directing call traffic through our multi plant switchboard. Through your training and on the job experiences, you will become an expert in both Patrick’s diverse product offering and on each of our unique customer’s needs.

Requirements

  • Excellent telephone skills reflecting a positive, professional, customer focused attitude
  • Working knowledge of MS Outlook, Word, and Excel
  • Strong interpersonal skills, able to work with staff at all levels and in a team environment
  • Strong attention to detail and problem solving skills, possessing a sales aptitude and interested in preventing errors and solving problems
  • Strong written and oral communication skills. Must have the ability to communicate potential problems in a professional manner.
  • Ability to learn and embrace specific order management procedures and to follow instructions and policies related to order management.


Patrick Industries offers a full suite of benefits to include Health, Dental, Vision, Life, Matching 401K, paid holidays, paid vacations, health club, and tuition assistance. EOE

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