Senior Customer Service Representative

Job Location US-GA-Valdosta
Posted Date 2 weeks ago(2/1/2018 10:04 AM)
Job ID
2018-2892
# Positions
1

Summary

Patrick Industries is seeking a Senior Customer Service Representative to join our Distribution Center located in Valdosta, GA to support our growing number of Customers. From the initial order enter on jobs, to the follow up on delivery of the completed order, in this role you will be the essential link between the Customer, Patrick Industries Sales team, and our Warehouse from start to finish. 

 

Your attention to detail, organization skills, excellent communication skills, Customer Focus, and follow through on all tasks will drive success within this business segment. 

Specific Responsibilities

In this fast paced Customer Service role, the Representative will work closely with Customers and act as the primary liaison for all of their Business needs. The CSR will serve the Customer by providing them with accurate information and work to resolve any issues both professionally and timely.

Other responsibilities will include, but not be limited to;

  • Working closely with Customers to place purchase orders and provide them with the correct information regarding availability, delivery time, and any obstacles
  • Tracking and following up on inbound material, and communicating lead times of product to Customer’s

Are you ready to grow your career with an industry leader, where both individual and team performance is recognized and rewarded?  Apply now!

Requirements

Requirements;

  • 3+ years’ experience working in Customer Service, Purchasing or other distribution support
  • Those with Customer Service experience in a manufacturing or distribution center are highly desired
  • Candidates must be able to ‘think outside of the box’ in order to best serve Customers
  • Candidates must have excellent written and verbal communication skills in terms of being clear, concise, and professional
  • Must be proficient in Microsoft Office, with intermediate skills in Excel
  • Self-motivated with the ability to prioritize multiple projects under tight deadlines and work independently with changing priorities
  • Strong interpersonal skills, able to work with staff at all levels and in a team environment
  • Strong attention to detail and problem solving skills, with an affinity towards servicing customers and providing solutions.

 

As a division of Patrick Industries, we offer a great benefit package including: Health care through BCBS with company funding of the Health Savings Account option, company matching 401K, comprehensive Dental and Vision plans, paid vacations and holidays, and fitness reimbursement.

 

At Patrick Industries, our Customer First Culture has positioned us as a leading manufacturer and distributer to the RV, Manufactured Housing, and Residential/Non-Residential Building Industries. A focus on exceeding our customer’s needs every day; anticipating and providing the products and service which they want; investing time and effort to understand our customer’s business, products, and needs; going beyond what is expected; and doing what we say we will do, is critical at every level of our organization.

 

Learn more about Patrick Industries, INC.     www.patrickind.com

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